As I've spent quite a bit of time ruminating about what to do with my free time up until the day I finally got my internet installed, I've actually got a whole bunch of things I can talk about today. Which one I choose still eludes me, but I'm sure it'll strike me sooner or later. *BAM* There it is.
I must vent some extreme frustration with 2 particular companies right now. First (and foremost in my mind, right now) is Belkin. Belkin has somehow managed to create EXACTLY the type of consumer electronics that give people pause when considering their purchases. Experiences with poorly-developed and shoddily-designed/implemented products from this company have caused many a technophile to swear off of them completely, and have even caused a few technicians at Best Buy's Geek Squad to have heart palpitations and to develop a case of Acid Reflux Disease.
I would be remiss if I didn't point out that I have made the fateful mistake of purchasing a product from this absolutely dismal company, and as such, have suffered immensely over the last 3 days, as the product has failed to complete even the most basic of its designed tasks for more than 30 minutes at a time. This thing is DESIGNED to stay on 24/7 - why does it fail at the simplest task?
FYI, I purchased a Belkin F5D8233-4 v3 Wireless N Router. I will (as of this very moment) never purchase ANYTHING that has the Belkin name on it, unless it's a competitor's product comparing itself to the dismal garbage that is Belkin. Over the last 3 days, I have a) lost connection through the wireless NO FEWER than 145 times, b) reset both the cable modem AND the Belkin router, again, NO FEWER than 145 times, and c) almost broken the router in half because it was doing this (and forcing me to restart the router) every 15-30 minutes, sometimes less.
Word to the Wise: DO NOT PURCHASE BELKIN PRODUCTS. They are absolute rubbish.
The second company I must vent about is whoever Virgin Media hired for their outsourced tech support in India. First off, when I called, I was placed in a call queue without warning. There was no message telling me how long I'd be in queue. There wasn't anything telling me I was being put in the queue, much less if the place I was calling was even open and taking calls. Secondly, the guy that answered the phone sounded like English was his second language after gibberish, because I could barely understand him. Third, he (while conveniently not giving me his name) treated me as though I was a complete moron from the start, saying things like, "Sir, you must find your account number on your account card, it says account number next to it." Really, genius? I thought 'account number' was 'City', and that 'Tech Support' meant 'Indian Idiot'. After repeatedly trying to explain what was going on, he finally started the typical 'restart your cable modem' process. When that was done, he finally stated outright, "Your Belkin router, that was not provided by Virgin Media, that is to blame, and you must contact Belkin to get it fixed." I promptly explained that the issue was happening with the D-Link router (another company I will never purchase from again) as well. He proceeded to tell me that he was the tech supervisor and knew what he was doing, then again stated that the connection issues I was having were not the fault of Virgin Media. I said, "OK, thanks," and hung up on him after the 4th time he said that. I was beyond livid.
Anyway, this is just the first of the blogs I plan on posting. I'm hoping to start posting far more frequently, now that I have internet again, and then I can share all of my travels with you, as well as some of my favorite photos from these travels. No wait, wrong blog. Go hit up the other one for that. :)
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